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Harper Reed's Blog

I am going to punch the CTA in the face

· 167 words · 1 minutes

Please note: This post was written some time ago (19 years ago). My perspectives, knowledge, and opinions may have evolved significantly since then. While the content might still offer valuable insights, I encourage readers to consider it in the context of its publication date.

Seriously. so my chicago car plus card was deactivated cuz my credit card info was invalid and my company(or lack there of) stopped paying for my transit. SO i updated my credit card info, purchased a $75 dollar 30 day pass and called it good. they said to wait 3 days. i attempted - but apparently didn’t wait 3 solid days - so they deactivated my card again. wtf. so i ordered a new card and then called. The EVIL EVIL women on the phone told me that it was my fault that the card was deactivated cuz i didn’t wait the three days. however i sorta did wait three days and that was on the 18th. it is now the 26th and the card is deactivated again. so angry. i HATE when customer support people tell me i am wrong. especially when they accuse me of lieing. i am not so receptive of that.

argh. AND i am on hold. seriously. i am gunna punch them.

#customer-service #public-transportation #frustration #chicago #cta