Worst planning ever. Chicago's buses
Posted on Jul 26, 2006
So i ride the bus a lot. Maybe 4 times a day. It is quite something. I spend most of that time waiting for the bus and being annoyed. But a small portion of that time is spent boarding various versions of the chicago cta bus. The one pictured on the right is the worst design i have ever seen for public transportation efficiency. Basically the user with the “fast RFID type card” enters the bus through the door and then waits for everyone else to put their card in the slot near the driver. Then the “fast RFID type card” is swiped on the users right - quite after the entry and quite after the place where normal users swipe their cards.
This is really confusing. What is more confusing is that the sign telling the user where to swipe their card is on the other side of the door. So you can’t see where you are supposed to swipe your card until after you enter the bus and pass the RFID terminal. So when a newb enters the bus and looks for the place to enter their card - they can’t find it. and often are stuck in a line with a regular card user. It sucks and is annoying. It also leads to weird awkward situations where the “fast RFID type card” user cuts in line to speed up the entire process. But this doesn’t really go over well with the more aggressive user and can cause some interesting altercations.
What is even more annoying is that on the older buses - the terminal is in the same place for both the RFID cards and the regular swipe cards. This seems intuitive. However - with the new redesign - they have moved it and killed any efficiency that they had.